84000 Privacy Policy — Your Data Protection

1. Information We Collect

When you register or use the 84000 platform, we collect various types of information to ensure the service operates smoothly and securely. The information collected falls under the following categories:

Account Information

Your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is used to verify your identity and manage your account on the platform.

Device & Browser Information

IP address, device type, operating system, browser type, screen resolution, and device language. This data is collected automatically when you access the platform and is used to optimise the user experience and detect suspicious activity.

Payment Information

Transaction details including amounts in MYR (RM), payment methods used (such as FPX bank transfers or e-wallets), transaction reference numbers, and deposit and withdrawal history. We do not store full card numbers; payment processing is handled through secure financial service providers.

Platform Usage Data

Game records, access times, pages visited, usage frequency, and actions taken on the platform. This data helps us understand usage patterns and continuously improve our services.

2. How We Use Your Information

All information collected by 84000 is used solely for legitimate and necessary purposes, including:

• Processing account registrations and verifying user identities in accordance with compliance requirements.
• Securely processing deposits and withdrawals in MYR (RM).
• Providing customer support and addressing user enquiries or complaints.
• Sending account-related notifications, promotions, or policy updates via email or in-platform messages.
• Detecting and preventing fraud, money laundering, and other unlawful activities.
• Compliant with applicable laws and regulations in Malaysia.
• Analysing usage patterns to improve overall platform quality and user experience.

84000 will not use your information for any purpose other than those stated above without obtaining your consent first.

3. Cookies & Activity Tracking

84000 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. We use three main types of cookies:

• Essential Cookies: Required for core platform functions such as session login and security. These cookies cannot be disabled as they are critical to platform operations.
• Functional Cookies: Storing user preferences such as language and display settings to provide a more personalised experience on subsequent visits.
• Analytics Cookies: Collecting aggregated data on how users interact with the platform to help us identify areas for improvement. This data cannot be used to identify any specific individual.

You can manage your cookie preferences through your browser. Please note that disabling essential cookies may affect your ability to use certain platform features.

4. Data Storage, Security & Sharing

Your personal information is stored on secure servers with active SSL encryption. 84000 applies appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or accidental destruction.

Data retention periods depend on operational and legal requirements. Active account data is retained for as long as your account remains active. Following account closure, data may be retained for a period specified by Malaysian legal compliance requirements before being permanently deleted.

Sharing With Third Parties

84000 does not sell, rent, or trade users' personal information to any third party. However, we may share information with the following parties under limited and controlled circumstances:

• Payment service providers that process MYR deposit and withdrawal transactions on our behalf.
• Technology providers and hosting service partners that support platform operations.
• Relevant authorities when required by law or court order.

All third parties working with 84000 are required to uphold equivalent data protection standards and are not permitted to use your information for their own purposes.

5. User Rights Over Personal Data

As a user of the 84000 platform in Malaysia, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be made via our support email.
• Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted. Such requests are subject to legal compliance requirements that may obligate us to retain certain records for a specified period.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, please contact the 84000 support team by email at [email protected]. We will process your request within a reasonable timeframe and in accordance with established procedures.

6. Policy Changes & Contact Us

84000 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published will be deemed acceptance of the updated policy. Users are responsible for reviewing this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Email: [email protected]
• Live chat within the platform after logging in to your account
• Section FAQ for answers to common questions

This Privacy Policy is governed by Malaysian law, including the Personal Data Protection Act 2010 (PDPA). Any disputes relating to data privacy shall be resolved under Malaysian legal jurisdiction.